Warranty Policies

You are here: Home » Warranty Policies

Overview

XYS Fitness commercial exercise equipment is guaranteed to be free from material and workmanship flaws. This warranty is valid for the original buyer or any recipient of the product as a gift from the original buyer.

Correcting Defects

XYS Fitness will either send you a new or refurbished replacement part or component, or replace the product entirely, at their discretion.

Your Responsibility

- Keep the proof of purchase on hand
- Use, operate and maintain the product as indicated in the manual
- Perform the recommended maintenance to ensure proper operation
- Report any defects to the place of purchase within 10 days of discovering them

Obtaining Parts and Service

Consult your product manual for the local service contact information. Provide your name, address, and the product serial number to find out the next steps.

Transportation and Insurance Costs

XYS Fitness will pay for all transportation and insurance charges for the first year if the product or any covered part needs to be returned to a service facility for repairs. You are responsible for transportation and insurance costs after the first year.

Strength Equipment Warranties

Component Warranty Period
Structural Steel Framework Lifetime
Rotary Bearings, Weight Stacks, Pulleys, Guide Rods, Structural Moving Parts 2 Years
Cable, Linear Bearings, Springs 1 Year
Upholstery, Handgrips, All Other Items Not Listed 6 Months

Cardio Equipment Warranties

Component Warranty Period
Frame 8 Years
Display Pcb 2 Years
Key Pad 1 Year
Motor Controller 2 Years
Durable Wear Parts 1 Year
Tv Monitor System 1 Year
Treadmill Ac Motor 4 Year
Treadmill Dc Motor 1 Year
Generator /EMS/ECB Brake 2 Year
Deck, Belt, Pedals, Hydraulic Cylinder 1 Year

Accessory Warranties

Component Warranty Period
Dumbbell Set 4 Years
Dumbbells, Rubber 1 Years
Barbells 5 Year
Olympic Plates 5 Years
Olympic Bar 5 Year
Power Bar 5 Year
Gym Bar 5 Year
Training Bar 5Year
Straight Curl Bar 5Year
Standard Curl Bar 1 Year
Bumper 5Year
Kettlebells 1 Year
Power Band 90 Days
Collar, with Rubber Handle 90 Days
Collar, Lock Jaw 1 Year
Sandbell 1 Year

Conditions and Restrictions

1. The warranty periods commence 60 days after leaving the factory.
2. This warranty applies only against defects discovered within the warranty period; warranty claims need to be made within the warranty period.
3. Parts repaired or replaced under the terms of warranty will be warranted for the remainder of the original warranty only.
4. To claim under this warranty, the buyer must notify XYS Fitness or their local XYS dealer within thirty days after the date of discovery of the defect. The defective product must be made available for visual inspection by XYS Fitness or a XYS dealer; the unaltered serial tag must be shown along with the defective product.
5. This warranty does not apply to damage caused by accident, misuse, improper service or non-YANRE modification.
6. Warranties outside the country of origin may vary, please contact your local dealer for details.
7. You consent to be bound by the following warranty terms and conditions.

Must-read Blogs for Gym Owner

You’ve seen them at the gym: people hunched over the console, reading a magazine while their feet barely move. That is not how you get results.The Stair Climber Machine is one of the most versatile pieces of cardio equipment available. Whether you are a complete novice looking to lose a few pounds o

22

2026-01

Comparing Commercial and Home Stair Climber Machines: What You Need to Know
You have decided to buy a stair climber. It’s a smart move—few machines offer the same calorie-torching, glute-sculpting benefits.But when you start browsing, you hit a roadblock. You see one machine for $2,000 and another that looks almost identical for $6,000. Why the massive price gap?The differe

21

2026-01

How to Extend Equipment Life: The Ultimate Stair Climber Maintenance Guide
You have made the investment. You chose one of the Best Stair Climbers on the market, and it’s now the centerpiece of your gym. But unlike a dumbbell or a bench, a stair climber is a complex machine with motors, chains, belts, and digital interfaces.The number one reason for equipment failure isn't

20

2026-01

How to Choose the Best Cardio Routine: Top Benefits of Stair Climber Machines
In everyday life, we usually try to avoid stairs. We wait for elevators and stand on escalators. But in the gym, the Stair Climber Machine is often the busiest piece of equipment on the floor.Why are people lining up to do something they avoid in the real world?The answer lies in efficiency. The sta

QUICK LINKS

PRODUCTS

PRODUCTS

Copyright © 2025 Shandong Xingya Sports Fitness Co., Ltd. All Rights Reserved.   Sitemap   Privacy Policy   Warranty Policy
Please leave your message here, we will give you feedback in time.

ONLINE MESSAGE

  WhatsApp : +86 183 6590 6666
  Email :  info@xysfitness.cn
  Add : Shiji Industrial Park,Ningjin,Dezhou,Shandong,China